Climatic Chamber Configurator
Discover the Climatic Chamber Configurator
Our guide to choosing the climate chamber best suited to your needs.
FDM Direct Assistance
Support from FDM engineers
Each intervention is managed by the same engineers who designed the chambers: no intermediaries, maximum competence.
Immediate remote assistance
Rapid remote diagnosis to minimize machine downtime.
On-site intervention when needed
If the problem cannot be resolved remotely, our technicians will intervene directly at the customer's site.
Warranty coverage and beyond
Technical support is included for the entire duration of the warranty. Afterward, it can be extended with FDM Carepackages.
FDM Care – Advanced Assistance and Maintenance
After the warranty, FDM Care packages extend support with dedicated services:
- Scheduled maintenance and periodic checks.
- Refrigeration circuit optimization and safety systems.
- Performance certification.
Advanced technical cleaning and replacement of wear parts.
FDM Start – Installation and Training
- Professional on-site installation.
- Instrument calibration.
- Training for technical and laboratory staff.
IQ/OQ/PQ & Validation
Instrument qualification is essential to ensure compliance with GxP and FDA CFR 21 Part 11 regulations. FDM offers Installation Qualified (IQ) , Operation Qualified (OQ) and, upon request, Performance Qualified (PQ) services
IQ (Installation Qualification)
checking the correct positioning and connection of the instruments.
PQ (Performance Qualification)
real batch testing to confirm on-site performance.
OQ (Operational Qualification)
functional tests according to validated protocols.
Complete documentation
reports, protocols, release forms and certificates.
Original Spare Parts & Technical Assistance
Original spare parts guaranteed by FDM.
Remote assistance for preliminary diagnosis.
Corrective interventions and scheduled maintenance.
Why choose FDM Service
- Direct Assistance
- Speed
- Original Spare Parts
- Certifications
- Over 70 years of experience